Q&A

Can't login because of missing OTP?

If you still have not received the OTP, please check the following information:
- Phone number entered correctly.
- Being a mobile subscriber in Vietnam.
- Try uninstalling and reinstalling the app and then logging back in. If it still doesn't fix it, you can log in by e-mail or link to other social media accounts. In case you need further assistance, please email contact@weallnet.com


How many devices can WEALLNET login on?

WEALLNET wants to bring you the best experience, whether you use a phone, tablet or laptop,... So you are allowed to register for a single account and unlimited login devices!


I lost my phone SIM, what to do?

We're sorry you encountered this situation. To avoid risks, you should link your WEALLNET account to your e-mail and other social media accounts. In case you have not linked, please contact WEALLNET to temporarily lock and log out your account on connected devices.


Want to permanently delete your WEALLNET account?

When you want to delete existing data in the system, please contact us at contact@weallnet.com


Account deleted or disabled?

We're sorry you encountered this situation. However, your content will be removed from the system or your account will be temporarily/permanently disabled if we believe you are infringing Policy & Terms by WEALLNET

Send request if you believe this is a mistake.


Change Password

At the website, you can change your password by:
1. Click "Sign In" or select "Discover Now" at the Home page. You will be redirected to the Login page.
2. Log in and select "Change Password".
3. Enter the old password and re-enter the new password.
4. Select "Change Password".
At the application, you can change the password by:
1. Log in and select "My Profile".
2. Select the item "Change password".
3. Enter the old password and re-enter the new password.
4. Select "Change Password".


Reset Password

If you accidentally forgot your old password, here's how to reset it:
1. Click "Sign In" or select "Discover Now" at the Home page. You will be redirected to the Login page.
2. Here, select the item "Forgot password?".
3. Enter your email account.
4. Access the email and proceed to change the password according to the instructions.
If you still have problems, please email contact@weallnet.com. We will assist you in recovering your account.


Can WEALLNET send me the password?

Unfortunately, WEALLNET was unable to resend your password. If you have trouble logging in or don't remember your password. Please refer to the following ways:

1. Change Password.

2. Reset Password.

3. Sign in with your phone number.

In case you need further assistance, please email contact@weallnet.com